Customer Success Training · 1-on-1 in person
WhenFriday, 4 December 2026 · 10:00
Track2.5-hour kick-off · online training · review session after 4 weeks
LocationOude Parklaan 111, Castricum · View the route
Price€ 4.250 ex VAT
- A two-and-a-half hour kick-off with full focus on your practice: your clients, your conversations, your cases.
- The complete online training, which you then work through at your own pace.
- A review session after four weeks, so what you learned actually settles into your behaviour.
“Klaas shows that selling isn't about tricks but about making real contact. An approach that works, even if you don't see yourself as a salesperson.”
Hundreds of professionals have gone before you.
The track
What you get exactly
It isn't a single session. You get a track from kick-off to review session, with the full online training in between.
Beforehand
Intake form
You fill in the intake form. That way I know where you stand and where you want to go, before we even meet.
Kick-off · 2.5 hours in Castricum
We get to work
- Getting to know each other
- Baseline measurement with the Customer Experience Model
- How you turn customers into fans
- Who you are when you're in contact with the customer
- How to spot and name opportunities without having to sell
After that
The online training
You work through the full online training on your own, at your own pace.
After 4 weeks · 2.5 hours
The review session
We schedule the date during the kick-off. You present what you took away from the kick-off and the training, and we go deeper where needed, so what you learned settles into your behaviour.
Frequently asked questions
- What does it cost and how do I pay?
- The whole track costs € 4.250 ex VAT: the intake form, the 2.5-hour kick-off in Castricum, the complete online training and the review session after four weeks. Here you only reserve your spot. After you sign up we'll get in touch within one business day to go through everything.
- Is the online training included in the price?
- Yes. After the kick-off you work through the complete online training at your own pace. In the review session after four weeks we pick up on what you took from it.
- Can I bring a colleague?
- Yes. Tick that box when you sign up; a second participant costs € 2,250 extra ex VAT. You do the kick-off and the review session together and both get access to the online training.
- What if I can't make this date after all?
- Let me know and we'll find another date together. As long as we hear in time, we'll move your spot without any fuss.
- Where does it take place and how long is a session?
- At my office at Oude Parklaan 111 in Castricum, close to the station and with parking right outside. Both the kick-off and the review session last two and a half hours.
Reserve your spot
€ 4.250 ex VAT
You reserve your spot. I'll personally get in touch within one business day.