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training26 mei 20251 min lezenLees in het Nederlands

How do you create a sales and customer focused mindset in your team?

A sales and customer focused mindset in your team makes the difference.

How do you create a sales and customer focused mindset in your team?

A sales and customer focused mindset in your team makes the difference.

It starts with awareness: where do we stand now? How do our customers experience us? And where do we want to go?

Then it is about developing skills: listening, asking deeper questions, connecting. Not from a script, but from genuine interest.

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Klaas Kroezen
Over de auteur

Klaas Kroezen is salestrainer, spreker en auteur van de bestseller Sales, Oprecht en Ontspannen. Met 25+ jaar internationale ervaring in sales en ondernemerschap, en na de verkoop van klantonderzoeksbureau WUA, helpt hij salesprofessionals en iedereen met klantcontact om van klanten fans te maken. Oprecht en ontspannen, zonder trucjes.

Meer over Klaas