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Training26 mei 20251 min lezenLees in het Nederlands

How do you create a sales and customer focused mindset in your team?

A sales and customer focused mindset in your team makes the difference.

How do you create a sales and customer focused mindset in your team?

A sales and customer focused mindset in your team makes the difference.

It starts with awareness: where do we stand now? How do our customers experience us? And where do we want to go?

Then it is about developing skills: listening, asking deeper questions, connecting. Not from a script, but from genuine interest.

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Klaas Kroezen
Over de auteur

Klaas Kroezen is ondernemer die traint, coacht en spreekt. Hij schreef de #1 bestseller Sales, Oprecht & Ontspannen en het nieuwe boek Van klant naar fan (november 2026). Na 25+ jaar sales vanuit zijn eigen internationale marktonderzoeksbureau helpt hij organisaties met de mindset Van klant naar fan: oprecht en ontspannen verkopen, en met het hele team van klanten fans maken.

Meer over Klaas