From customer to colleague: Joost Wammes becomes Customer Success Manager

In May I, Joost, was looking for a sales trainer. Not just any trainer, but someone who really listened. Someone who understood what I needed.

I spoke to four trainers. Three of them were mostly focused on their own offering. But with Klaas it was different.

I found him through Google, was struck by the professionalism of his website and booked a call. From the very first moment it clicked: his energy, his no-nonsense approach and his genuine interest made an immediate impression.

During the programme my enthusiasm grew, not only for sales but also for Klaas's mission: helping companies turn their customers into fans.

From now on I am stepping in as Customer Success Manager. An adventure that gives me an enormous amount of energy.